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Providing Support To Patients Through Online Patient Communities

Providing Support To Patients Through Online Patient Communities

Online patient communications are becoming very popular as the years go by, especially since the introduction of social media.

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Nurturing Patient Ecosystems: 3 Strategies for Pharma Companies

Nurturing Patient Ecosystems: 3 Strategies for Pharma Companies

How pharma can better nurture patient ecosystem in 3 steps.

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How Patient Adherence Can Grow Your Pharmacy

How Patient Adherence Can Grow Your Pharmacy

Without people in poor health, a pharmacy would not be a profitable business. While a lot of sales are made on pharmaceuticals for acute illnesses, there is a lot of revenue to be had in drugs for chronic conditions. The key to driving these sales is making sure that your patients are being compliant by […]

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Three Tips for Patient Engagement

Three Tips for Patient Engagement

Patient engagement is a concern for those in the medical industry. According to industry surveys, 69% of patients report some type of engagement tools being used at their physician’s office. This may seem like a good number but the Insights Report suggests that number should be 100% since we’re dealing with people’s health. So, what […]

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How can technologies such as wearables and smart pills contribute to customer centricity?

How can technologies such as wearables and smart pills contribute to customer centricity?

Medical practitioners and pharma companies are both interested in the effectiveness of medications and the likelihood that patients will adhere to treatments. As for patients, they might not always understand why it’s important to continue with a treatment regimen; furthermore, they might feel as if the medical establishment is indifferent to their concerns and personal […]

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Pfizer Plays Up Mobile App Strategy to Boost Patient Engagement and Medication Adherence

Pfizer Plays Up Mobile App Strategy to Boost Patient Engagement and Medication Adherence

Pfizer is one of the world’s largest pharmaceutical company measured by revenue. But the pharma giant aims to make inroads in another realm of health care: digital health. The company currently has more than a dozen apps in the iOS app store. Pfizer believes that the company’s responsibility is more than discovering and developing new […]

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Can You Improve Customer Centricity with Conversational Systems?

Can You Improve Customer Centricity with Conversational Systems?

As 2016 comes to a close, it’s time to evaluate some of the likely IT trends for the coming year, including how they’ll affect healthcare. Marketing research firms such as Gartner have offered predictions for technologies that will continue attracting large amounts of investment and spending. Conversational systems are one kind of IT development to […]

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How Uber and Lyft Address Patient Adherence and Transportation Problems Plaguing Clinical Trials

How Uber and Lyft Address Patient Adherence and Transportation Problems Plaguing Clinical Trials

Part of the challenge for developing innovative new medicines is getting enough patients to enroll in clinical trials. But it’s not enough to enroll patients in these studies. Patients need to keep returning to clinical trial sites in order for those drug studies to be conducted in a complete and timely fashion. One solution might […]

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How Patient Insights Can Shape Medical Practice and Communication

How Patient Insights Can Shape Medical Practice and Communication

“Based on recommendations my doctor makes, I research and then discuss concerns and options. Together we develop a treatment plan.” Those are the words of a 63-year-old woman who after ten months of treatment for her Stage IV Non-Small Cell Lung Cancer successfully obtained disease remission. In an Inspire survey, she describes a scenario of […]